Strata Value is committed to respecting your privacy. This Policy describes the types of personal information we collect about you, and how we may use or disclose that information. It applies to Strata Value, our related companies, wholly owned subsidiaries, agents, and contractors (together “Strata Value”, “we”, “our” or “us”) in relation to our clients, prospective clients, suppliers, and other individuals who we deal with in the course of our business.
We will generally take steps to notify you of this Policy whenever we collect personal information from you. It is important that you read this Policy in full, so that you understand how your personal information may be collected, used, and disclosed by us.
From time to time, we may need to make changes to this Policy to reflect changes to our services, how we do business, or because of changes to the law. We will endeavour to notify you of any material changes to this Policy by notice on our website.
Throughout this Policy, we refer to your “personal information”. This means any information or opinion about you from which you can be reasonably identified. Your name, home address, and home telephone number are examples of your personal information.
We may also collect and handle information that is not about you, or that cannot reasonably identify you. This information is not “personal information” and is therefore not the subject of this Policy. Examples of this information can include information about a corporate client (where this does not identify any individual) or aggregated statistical information (such as research data about market trends or demographics where the data does not relate to any specific individual).
The main types of personal information that we collect include:
If you use our website, mobile applications, or other online services, then we may use cookies to collect certain data about
you or your device. A cookie is a small data file stored on your computer or mobile phone.
The data we collect using cookies may include:
your device type and operating system;
Occasionally, we may need to collect sensitive information about you.
Sensitive information means any personal information about your racial or ethnic origin, political opinions, membership of a
political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association,
membership of a trade union, sexual orientation or practices, criminal record, health, genetics, biometrics or biometric
templates.
The main types of sensitive information we collect are:
We may collect your personal information when you interact with us in the following ways:
Depending on the services you receive from us, and how you interact with us, we may collect, hold, and use your personal
information for the following general purposes:
In some cases, we may need to collect, hold, or use your personal information for a more specific purpose not listed in section 4.1 above. In such cases, we will generally take steps to notify you of those specific purposes at or before the time we collect your personal information (or as soon as practicable after we collect your personal information).
We may use your personal information for marketing activities, such as determining the types of products or services you
might be interested in, analysing market trends, or developing new products or services.
We will not use your sensitive information for marketing purposes unless you have consented to us doing so.
If you have consented to us doing so, we may from time to time use your non-sensitive personal information (such as your
postal address or e-mail address) to send you marketing communications about our products and services (including, for
example, invitations to events or seminars we run).
All marketing communications we send will include a simple process to “unsubscribe” if you no longer wish to hear from us.
We will process all “unsubscribe” requests within five business days.
We may share your personal information with our related companies and their wholly owned subsidiaries, our agents, and our contractors. Your personal information will only be shared with these entities on a “needs to know” basis, and for the purposes described in section 4 above.
Some of the third parties we may share your personal information with will be located overseas including, for example, in the
United States.
If we share your personal information with a third party located outside Australia, we will generally take steps to ensure the
third party handles your personal information in accordance with this Policy and Australian privacy and data protection
principles, unless we are required by law to share your personal information with the third party.
You have the right under the Privacy Act 1988 (Cth) to request access to any personal information we hold about you. If you
would like to request access to your personal information, please contact policies@stratavalue.com
We will generally provide access to your personal information in the manner you have requested, and within a reasonable
period after receiving your request, unless we are required or permitted by law to refuse access (for example, where providing
access will have an unreasonable impact on the privacy of another person).
We may charge a reasonable fee for the costs of retrieval and supply of any requested personal information.
You have the right under the Privacy Act 1988 (Cth) to request corrections to any personal information we hold about you if
you believe the information is inaccurate, out-of-date, incomplete, irrelevant, or misleading. If you would like to request a
correction to your personal information, please contact policies@stratavalue.com
We will generally make any requested corrections to your personal information within a reasonable period after receiving
your request, unless we are required or permitted by law to refuse the request.
If you have any questions or concerns about our collection, use, or disclosure of your personal information, or if you believe
we have not complied with this Policy or the Privacy Act 1988 (Cth), please contact us at policies@stratavalue.com.au
We take all privacy complaints seriously and will aim to resolve any complaints in a timely and efficient manner. Our target
response time for responding to questions or complaints is 30 days, although in some cases, it may take us longer to respond
if the question or complaint is particularly complex.
If, after receiving our response, you remain dissatisfied, you can also make a complaint to the Officer of the Australian
Information Commissioner using the following details:
Office of the Australian Information Commissioner (OAIC)
Complaints must be made in writing
This disclaimer covers the material covered on the web site under the domain name www.stratavalue.com and also email
communication sent out by Strata Value.
The material contained within this web site is not intended to be nor should it be relied on as a substitute for valuations or
other professional advice. The material is a summary of the subject matter covered, without an assumption of a duty of
care by Strata Value.
All Strata Value email communications contain information that is confidential. If you are not the intended recipient, any
dissemination, copying or use of the information is strictly prohibited. Please delete and destroy all copies and email
Strata Value (admin@StrataValue.com.au) to advise immediately. Except where the sender specifically states them to be
the views of Strata Value, any views expressed in the email communication are those of the individual sender.
Strata Value does not represent, warrant and/or guarantee that the integrity of the email communication has been
maintained, nor that the communication is free of errors, viruses, interception or interference. Before opening or using
attachments check them for viruses and defects.
Any reliance placed on this material is at your own risk. If you require specific advice or information, please contact the
sender at Strata Value. Copyright © 2013 by Strata Value.
Changes are made periodically to the material, and material could include technical inaccuracies or typographical errors.
Strata Value makes no warranties or representations regarding the quality, accuracy, merchantibility or fitness for purpose
of any material. Strata Value does not warrant or represent that the material will not cause damage, or is free from any
computer virus of any other defects or errors. Strata Value is not liable to users of the material for any loss or damage
however caused resulting from the use of the material.
Subject to any applicable law to the contrary, which cannot be excluded, any liability incurred in relation to material is
limited to the resupply of the material, or the reasonable cost of having the material resupplied.
Under no circumstances will Strata Value be liable for any incidental, special or consequential damages, including damages
for loss of business or other profits arising in relation to use of the material.
No client-valuer relationship created: Neither the transmission of any material, nor the receipt of any material, is intended
to create, nor should such transmission or receipt be taken as creating, a client-valuer relationship between Strata Value
and the recipient.
Valuations: Liability limited by a scheme approved under Professional Standards Legislation
Unless otherwise expressly indicated in specific material, Strata Value owns copyright subsisting in material on this site.
Other than for the purposes of and subject to the conditions prescribed under the Copyright Act 1968 (or any other
applicable legislation throughout the world), or as otherwise provided for in this copyright notice, no part of any material
on this site may in any form or by any means (including electronic, mechanical, microcopying, photocopying or recording)
be reproduced, adapted, stored in a retrieval system or transmitted without the prior written permission of the copyright
owner.
Enquiries should be made to Strata Value at enquiry@StrataValue.com
Strata Value grants you permission to do the following with material, unless otherwise indicated:
Material may contain links to other sites. Strata Value does not necessarily sponsor, endorse, or approve of any material
on such sites. Strata Value makes no warranties or representations regarding the quality, accuracy, merchantibility or
fitness for purpose of any material on other web sites to which material is linked.
Strata Value makes no warranties or representations that material on other web sites to which material is linked does not
infringe the intellectual property rights of any person anywhere in the world.
Strata Value is not, and must not be taken to be, authorising infringement of any intellectual property rights contained in
material on other sites by linking material to such material on other sites